Refundable tickets can be returned for a refund to your credit or debit card or allow you to make changes to your travel plans. If Flybackindia Customer Service has processed a refund for you, it will take, on average 60-90 days to process the payment back into your credit/debit card. Non-refundable tickets cannot be returned for a refund. However, if you cannot use your ticket, you may be able to apply its value toward a future flight of same airline within specified time frame as per the rules of the airlines. The airline may charge additional fees for changes made to a non-refundable ticket.
Currently, we do not support online cancellation of flight tickets. If you wish to cancel your reservation, please contact our Customer Care team on 1-855 999 1551. Our team will go through the fare rules with you and help you with the request and will process the refund in case it is applicable. Cancellation fees levied by airlines can change based on the time left from your travel date, so last minute cancellations should be avoided. Please note that most low priced tickets are completely non-refundable.
Yes, in most cases, you can reserve a particular seat, as long as it is available. However not all flights are available for online seat assignment. Policies on advanced seating vary by airline. Some airlines assign seats immediately, and several airlines wait to assign seats until the day of the flight. Many airlines allow online check-in and seat assignment on their websites prior to 1 to 24 hours of scheduled departure. For special seat assignments, such as seats for travelers with special needs, please call the airline directly. Special seat requests may override frequent flyer and full price, unrestricted fare premium seating requests. What can I do to change my flight travel dates?
Date changes are subject to the rules of the fare that you have purchased. Please contact our customer Care Team for assistance. Our team will go through the fare conditions with you, and if amendments are permitted, the team will check availability on the dates and flights you wish to travel on as well as advise you date change fees and fare difference applicable for the changes. Once you have confirmed the date change our customer care team will send the updated Itinerary on the email address used at the time of booking.
No. When you book a ticket, the airline owns that ticket - not Flybackindia. Therefore, you must exchange your tickets for another flight on that airline only. If for some reason you have to necessarily change the airline for your travel, you may cancel your existing booking and make a fresh booking on the new airline of your choice.
| Airline | Contact |
|---|---|
| AIR INDIA | 0124-2462222 |
| AIR FRANCE | 0124-2720272 |
| AMERICAN AIRLINES | 1800 200 1800 |
| BRITISH AIRWAYS | 1800 102 3592 |
| DELTA AIRLINES | 1800 180 0055 |
| ETIHAD AIRWAYS | 1800 209 0808 |
| EMIRATES AIRLINES | 022-40974097 |
| JET AIRWAYS | 022-39893333 |
| KLM AIRLINES | 1800 180 0033 |
| KUWIT AIRWAYS | 022-66555661 |
| LUFTHANSA | 1800 102 5838 |
| QATAR AIRWAYS | 022-40916000 |
| SWISS AIRLINES | 022-67137200 |
| TARKISH AIRLINES | 022-61378111 |
| US AIRWAYS | 022-26817910 |
| UNITED AIRLINES | 022-22853894 |
| VIRGIN ATLANTIC AIRLINES | 1800 102 3000 |
| Airline | Contact |
|---|---|
| AIR INDIA | 022-25489999 |
| AIR FRANCE | 1800 180 0033 |
| AMERICAN AIRLINES | 1800 200 1800 |
| BRITISH AIRWAYS | 1800 102 25838 |
| CONTINENTAL AIRLINES | 0124-4315500 |
| DELTA AIRLINES | 1800 180 0055 |
| ETIHAD AIRWAYS | 1800 209 0808 |
| EMIRATES AIRLINES | 022-40974097 |
| JET AIRWAYS | 011-39893333 |
| KLM AIRLINES | 1800 180 0044 |
| KUWIT AIRWAYS | 011-23354373 |
| LUFTHANSA | 1800 102 5838 |
| QATAR AIRWAYS | 011-43636002 |
| SWISS AIRLINES | 022-67137200 |
| TARKISH AIRLINES | 011-43513230 |
| US AIRWAYS | 011-23730864 |
| UNITED AIRLINES | 011-43513111 |
| VIRGIN ATLANTIC AIRLINES | 1800 102 3000 |
| Airline | Contact |
|---|---|
| AIR INDIA | 044-28554488 |
| AIR FRANCE | 1800 180 0033 |
| AMERICAN AIRLINES | 1800 200 1800 |
| BRITISH AIRWAYS | 1800 102 3592 |
| CONTINENTAL AIRLINES | 044-24330211 |
| DELTA AIRLINES | 1800 180 0055 |
| ETIHAD AIRWAYS | 1800 209 0808 |
| EMIRATES AIRLINES | 044-28223700 |
| JET AIRWAYS | 044-39872222 |
| KLM AIRLINES | 1800 180 0033 |
| KUWIT AIRWAYS | 044-24315164 |
| LUFTHANSA | 1800 102 5838 |
| QATAR AIRWAYS | 044-42896000 |
| SWISS AIRLINES | 1800 220724 |
| US AIRWAYS | 044-2858668 |
| UNITED AIRLINES | 044-28226290 |
| VIRGIN ATLANTIC AIRLINES | 1800 102 3000 |
| Airline | Contact |
|---|---|
| AIR INDIA | 080-22277747 |
| AIR FRANCE | 1800 180 0033 |
| AMERICAN AIRLINES | 1800 200 1800 |
| BRITISH AIRWAYS | 1800 102 3592 |
| DELTA AIRLINES | 1800 180 0055 |
| ETIHAD AIRWAYS | 1800 209 0808 |
| EMIRATES AIRLINES | 080-66294444 |
| JET AIRWAYS | 080-39899999 |
| KLM AIRLINES | 1800 180 0033 |
| LUFTHANSA | 1800 102 5838 |
| QATAR AIRWAYS | 080-40005333 |
| SWISS AIRLINES | 1800 220724 |
| TURKISH AIRLINES | 080-22244624 |
| UNITED AIRLINES | 080-22244620 |
| VIRGIN ATLANTIC AIRLINES | 1800 102 3000 |
| Airline | Contact |
|---|---|
| AIR INDIA | 033-22110730 |
| AIR FRANCE | 1800 180 0033 |
| AMERICAN AIRLINES | 1800 200 1800 |
| BRITISH AIRWAYS | 1800 102 3592 |
| DELTA AIRLINES | 1800 180 0055 |
| ETIHAD AIRWAYS | 1800 209 0808 |
| JET AIRWAYS | 033-22171344 |
| KLM AIRLINES | 1800 180 0033 |
| LUFTHANSA | 1800 102 5838 |
| SWISS AIRLINES | 1800 220724 |
| TURKISH AIRLINES | 033-22875186 |
| VIRGIN ATLANTIC AIRLINES | 1800 102 3000 |
| Airline | Travel | Region Class | Baggage Allowance & charges |
|---|---|---|---|
| Lufthansa | US -India | First/Business/Economy | 2 Piece upto 32 Kg (70 lb) |
| Air France | US - India | World Business Class/Economy | 3 Piece 23 Kg/ 50 lb each/ 1 Piece upto 23 Kg (50 lb) |
| Continental | US -India | Economy | 1 Piece upto 23 Kg (50 lb) |
| Continental | Within US | Economy/First | $ 25 for 1st Checked bag/ 3 Piece 32 Kg/70 lb each |
| British Airways | US - India | World Traveller Plus/World Traveller/First | 2 Piece 32 Kg/50 lb each/ 2 Piece 23Kg/50 lb each/ 2 Piece 32Kg/70 lb each |
| Cathay Pacific | US - India | Business/Economy/First | 2 Piece 32 Kg/ 70 lb each |
| Air India | US - India | Business/Economy/First/Premiere Class | 2 Piece 32Kg/70lb each/ 2 Piece 23Kg/70lb each / 3 Piece upto 23Kg (50 lb) |
| Jet Airways | US - India | Economy Class/First | 2 Piece upto 23 Kg (50 lb) / 2 Piece 32 Kg/70lb each |
| Etihad Airways | US - India | Business/Economy/First | 2 Piece 32 Kg/70lb each / 2 Piece 23 Kg/70lb each / 2 Piece 32 Kg/70lb each |
| Swiss Air | US - India | Business/Economy/First | 2 Piece 32 Kg/70lb each / 2 Piece 23 Kg/70lb each / 2 Piece 32 Kg/70lb each |
| Qatar Airways | US - India | Business/Economy/First | 2 Piece 32Kg/70lb each / 2 Piece 32Kg/70lb each / 2 Piece 23Kg/70lb each |
| Singapore Airlines | US - India | Business/Economy/First | 2 Piece 23Kg/70lb each / 2 Piece 23Kg/70lb each / 2 Piece 32Kg/70lb each |
| Emirates | US - India | Business/Economy/Upper Class | 2 Piece 32 Kg/70lb each / 2 Piece 23 Kg/70lb each / 3 Piece upto 32Kg (70 lb) |
| Virgin Atlantic | US - India | Premium Economy/Economy | 2 Piece upto 23 Kg (50 lb) /1 Piece upto 23 Kg (50 lb) |
| American Airlines | US - India | Economy | 1 Piece upto 23 Kg (50 lb) |
| US Airways | US - India | Economy | 1 Piece upto 23 Kg (50 lb) |
| Delta Airlines | US - India | Economy | 1 Piece upto 23 Kg (50 lb) |
| Air Canada | US - India | Economy | 1 Piece upto 23 Kg (50 lb) |
